Frequently Asked Questions

FAQs

How long does it last?

Approximate charging time of 1hr for full and has a continuous usage time of 90 minutes.

Shipping?

We offer Free Worldwide Shipping. Shipping times vary based on location but our products should delivered within 14 days. Be mindful that couriers in specific locations can affect these shipping times.

Returns?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at theofficialautomark@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at theofficialautomark@gmail.com